Terms of Service
1. OverviewThis website and service is operated by 4hourpc. By using our website, communicating with us, or scheduling any repair service, you agree to be bound by these Terms of Service. The terms apply to all users of the site, including customers, visitors, and anyone who interacts with our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment information) may be transferred unencrypted and may involve transmissions over various devices. Payment information is always encrypted during transfer via payment processors such as Stripe.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting a technician or representative from 4hourpc.
4. Modifications to the Service
We reserve the right to modify or discontinue any part of the website or services at any time. We are not liable for any modification, suspension, or discontinuation of the service.
5. Billing and Account Information
You agree to provide current, complete, and accurate information when scheduling a repair or paying for services. Incorrect or incomplete information may delay or prevent service. We may refuse or cancel service requests if fraudulent or unauthorized activity is suspected.
6. Third-Party Services
We use third-party services such as Stripe for payment processing. By using our service, you agree to the terms and policies of any third parties involved in delivering the service.
7. User Submissions and Communication
If you send us comments, feedback, or other materials, you grant us permission to use them without restriction. We may remove any content we determine to be unlawful, offensive, or misleading.
8. Prohibited Uses
You are prohibited from using the site or our services for any unlawful purpose, to violate regulations, to infringe on intellectual property, to harass or harm others, or to interfere with the security of the service. We reserve the right to terminate your use of the service for violating any prohibited use.
9. Errors, Inaccuracies, and Omissions
Occasionally there may be errors or omissions in website text or service descriptions. We reserve the right to correct such issues without prior notice. We are not obligated to update or clarify information unless required by law.
10. Disclaimer of Warranties
We do not guarantee that the service will be uninterrupted, timely, secure, or error-free. You agree that your use of the service is at your sole risk. All services are provided “as is” and “as available.”
11. Limitation of Liability
4hourpc shall not be liable for any indirect, incidental, or consequential damages arising from use of the service, including but not limited to data loss, inability to use a device, or delays not caused by negligence on our part.
Additionally, you acknowledge and agree that certain devices may be beyond repair or may not be repairable within the expected timeframe. 4hourpc does not guarantee that every device can be successfully repaired. We are not liable for any loss, inconvenience, or additional costs resulting from our inability to repair a device, whether due to pre-existing damage, hardware failure, manufacturer restrictions, lack of available parts, or any other factor outside our control.
12. Indemnification
You agree to indemnify and hold harmless 4hourpc and its employees from any claim or demand arising from your use of the service or your violation of these Terms of Service.
13. Severability
If any provision of these Terms of Service is found to be unlawful or unenforceable, that portion shall be removed while the remaining terms continue in full effect.
14. Termination
These Terms of Service remain effective unless terminated by either you or us. We may suspend or terminate your use of the service if you fail to comply with these terms or if we suspect fraudulent or abusive behavior.
15. Entire Agreement
These Terms of Service constitute the entire agreement between you and 4hourpc and supersede any prior agreements.
16. Governing Law
These Terms of Service shall be governed by the laws of the United States and the state in which 4hourpc operates.
17. Contact Information
Questions about the Terms of Service should be sent to:
support@4hourpc.com